- Keeping the gas meter, and the area around the meter, free of snow
- Clearing paths to the meter
- Exercising caution when working, shoveling, plowing, or snow blowing around your meter
- Calling National Fuel, 1-800-365-3234, if a meter becomes encased in ice; do not attempt to break or melt the ice
- Exercising caution when removing icicles from a meter or any area of the roof above the meter
- Not letting children play or climb on the meter
- Having a qualified professional inspect and test chimney, appliances, and heating equipment annually
- Install at least one carbon monoxide detector in your home
- Never use a gas oven or stovetop for heating your home
- Never run a gasoline engine (such as a generator) or an automobile in an enclosed space
- Never use a portable charcoal or propane grill indoors
As always, if you Smell Gas, Leave Fast: If a rotten-egg natural gas odor is present, leave the premises immediately and call National Fuel’s emergency line, 1-800-444-3130, from a different location. If you smell an odor of gas outdoors, please call National Fuel’s emergency number and provide the address nearest to the site of the odor. To learn more about natural gas safety, visit industrie3000.com/utility/gas-safety.
Finally, National Fuel’s energy-efficiency rebate program offers residential customers in Western New York several money-saving rebates for replacing specified appliances with new, energy-efficient models as well as rebates for furnace and boiler tune-up services. For more information, please visit .